Global Omnichannel is excited to announce that we have launched in Stockholm, Sweden, to respond to growing demand in the Scandinavian region.
Shoppers love the store experience, where they can try on, touch, explore and purchase in a single destination – it’s the foundation of shopping. But, equally important is the digital foundation of the store – consumers expect the best of both worlds, and Mobile POS is the key.Continue reading
Meeting customer expectations is getting tougher every day. Regardless of their spending habits with you, customers want to feel valued and special. Finding the right way to engage your customers is further complicated by the fact that not all shoppers want the same level of personalisation – millenials and boomers might need different approaches. So how do you effectively deliver personalised loyalty programs and use data to deliver the full omnichannel retail experience?
Our retail technology partner, Cegid, acheived an outstanding result in the most recent RIS Software Leaderboard, which is an independent North American guide to the best retail technology vendors. We are proud to be Cegid’s #1 partner globally for 2017, and we aren’t surprised by this result.
An increasing number of retailers have made a transition from traditional POS to cloud POS architecture. This includes not only large organisations, but smaller operations as well. While such change can be attributed to many catalysts, here are four of the main reasons why retailers are choosing cloud POS today:
Mozart or U2? We don’t just play any old tune in-store. Finding the right musical atmosphere for each store is an exact science that gives results.
Over a billion people travel internationally each year—approximately 15 percent of the global population—and they spend the equivalent of more than a trillion dollars in the
process. 40% of global luxury spending is by travellers. Are you positioned to capitalise?
Big is beautiful! If Big Data shows considerable promise for any business, it’s a goldmine for retailers. With the advent of omnichannel retailing, as well as monitoring conventional contact data or purchase history, you now also have to look at: website pages visited; abandoned shopping carts; and even their passage through stores, using beacons. With everything in hand, retailers now have a vast array of information to help them refine their strategies for a more personalised customer relationship.Continue reading
You must be sure that your value chain is ready to meet the challenges of omnichannel retail.
We are at the pointy end of the wearable technology revolution. Despite the fact that Apple recently sponsored the recent Met Gala “Manus x Machina” fashion blockbuster, wearable tech is goes well beyond a gadget you strap to your body.