Get ready to reinvigorate your stores ! The store has a new lease of life. For today’s hyper-connected consumers, it’s a necessity for retailers to digitise their stores and unite offline and online encounters to deliver the ultimate brand experience. Our POS & Store Management solution rethinks the art of customer service, delivering an omnichannel store solution that brings digital capabilities into the store environment, to build experiences around consumers’ desires.
- Seamless Payment
It’s amazing how many sales fall through at the last moment, simply because your payment process isn’t optimised. Yourcegid POS & Store Management fully integrates transactions into the sales process, to create a seamless checkout experience for your customers.
A tailor-made solution that adapts to your management processes and rules, the touch screen can be customised and customers have the option of printed or digital receipts.
- Integrated reporting and analysis
Yourcegid POS & Store Management has integrated reporting and analysis capabilities so users have real-time insight into their KPIs, including best sellers, in-store sales staff performance, customer analysis and sales performance. Reports are available on a user-friendly dashboard so it’s easy to digest the data and take action.
- Added-value customer service
Yourcegid POS & Store Management goes beyond improving the path to purchase; it transforms the point of sale into a point of service.
The solution has many features that enrich customer encounters, including customer orders, stock availability, after-sales service, special orders, wedding lists, birth lists, calling lists and more. It’s integrated to Cegid’s CRM solution to create a truly omnichannel loyalty scheme. It’s fully integrated to QAS address verification to help enrich your customer contact information.
- A secure productive platform
Our solution has been designed with both the customer and the user in mind. It secures all data to combat in-store fraud, identifying suspicious behaviour such as price overrides and reimbursements outside business hours.
Yourcegid POS & Store Management can also be used to increase staff productivity, allowing personnel to track sales targets, clock staffing hours, and update to-do lists without leaving the shop floor.